# Black Diamond (Black Diamond Technologies, LLC)

> Joe Pino is an AI systems architect who designs and builds business systems: AI implementation, workflow automation, platform setup (Airtable, HubSpot, Pipedrive, Monday, ClickUp) and custom software. He does both the architecture and the implementation himself. Upwork Top Rated Plus (top 3%), 100% Job Success, 72+ companies served since 2021, 5,000+ hours of manual work saved for clients.

- Book a free discovery call: https://calendly.com/joepino/discovery
- Contact: hello@itbdx.com · text 443-373-1373
- LinkedIn: https://www.linkedin.com/in/joe-pino/ · Instagram: https://www.instagram.com/joe.blackdiamond

## Pages
- [Home](https://blackdiamond.consulting/): services, selected work, reviews, process, FAQ
- [Reviews](https://blackdiamond.consulting/reviews): verified Upwork reviews and video testimonials

## Case studies
- [AI deal sourcing that closed $3M (Fraternal Capital)](https://blackdiamond.consulting/work/fraternal-capital): An AI system that finds acquisition opportunities, scores them and starts broker outreach on its own.
- [A staffing firm, rebuilt off Excel (City Staffing)](https://blackdiamond.consulting/work/city-staffing): Every core system of a staffing firm moved from a web of spreadsheets onto one connected platform.
- [One platform for 330+ stores (United Liquor Marts)](https://blackdiamond.consulting/work/united-liquor-marts): A member ordering portal and marketing system at the heart of a ground-up rebuild of a co-op's operations.
- [An insurer, moved off paper (LAP RRG)](https://blackdiamond.consulting/work/lap-rrg): A custom insurance platform for agents, underwriters and staff, replacing paper end to end.
- [The systems behind 2× wholesale (Pinned Golf)](https://blackdiamond.consulting/work/pinned-golf): A rep ordering portal and a unified inventory view that let a golf brand double wholesale without doubling admin.
- [Onboarding that scaled with growth (Titanium University)](https://blackdiamond.consulting/work/titanium-university): An end-to-end onboarding system that takes every new member from sign-up to started, automatically.
- [Faster quotes, protected margins (Thrive Homes)](https://blackdiamond.consulting/work/thrive-homes): A custom quoting system with pricing rules built in, so every quote is fast, consistent and profitable.
- [Breaking down an agency's data silos (Collectively)](https://blackdiamond.consulting/work/collectively): Campaign and creator data unified in Airtable, with talent contracts handled automatically.
- [Less admin, more mission (DeafHope)](https://blackdiamond.consulting/work/deafhope): A program and event management system for a Deaf-led nonprofit, with funder reporting that runs on its own.

## Optional
- [Full text for AI assistants](https://blackdiamond.consulting/llms-full.txt): every service, case study, review and answer on one page